bb8

Sheet1

Initials Action 8.0 Results/Resolution SP3 Notes
Action
8.0 Results/Resolution
SP3
Notes
Followup
Specific Service Pack 3 Testing
GB
SP Fix - Grade Center Instructions Error
Confirmed
Instructions are now correct with the removal of the "right-click to download".
GB
SP Fix - Grade Center Smart View
Confirmed
Selected multiple groups is now possible.
GB
SP Fix - Course Copy with Announcements
Confirmed
EK
SP Fix - Course Folder Copy with Assessments
jgjg
Confirmed
Folders with assessments that are moved no longer delete the student's assessment attempt and remove their grade.
EK
SP Fix - Assessments - Timeout Issue
Confirmed
Took a test, saved items more than 50 times. No error or timeout issue was displayed.
EK
SP Fix - Menu Tools Not Available
Confirmed
When creating a menu tool link, all tools are displayed as correctly.
EK
SP Fix - Performance Issue
Not verified.
As part of the changes for this ticket, the configuration of the http cache settings has changed semantics.
EK
SP Fix - Group Files Removed
Confirmed
When adding files to a group, the files remain when another users in the group was removed.
EK
SP Fix - Security Issue for Guest Role
Not verified
As with many specifics related to security the details are not revealed. This is a security issue concerning an unavailable course that can be accessed by guests or un-enrolled users.
EK
SP Fix - # Sign in Attachments - Now Download Properly
Confirmed
Issue has been reported by a large number of instructors in the past now works. No 404 error is displayed.
EK
SP Fix - Grade Center Override Reports
Confirmed
Override now correctly displays in the Grade Center Report
GB
SP Fix - Discussion Board
Confirmed
Paper clip shows in tree view now.
GB, EK
SP Fix - Assessments
Confirmed
Instructions appear correctly now to reflect option selected by faculty regarding review tests.
EK
SP Fix - Download EXE Files
Confirmed
Issue has previously been reported by several faculty including Luann Keizer and Kristin Roberts.
GB
SP Fix - Course Link and Discussion Threads
Confirmed
No errors returned when using a course link attached to a discussion board.
GB
SP Fix - Course Copy and Graded Discussions
Confirmed
Did not remove grades in source course which was a problem before SP3.
GB
SP Fix - Grade Center
Confirmed
Able to access Grade Center in newly-created course.
EK, GB
SP Fix - Grade Center Drop Lowest Scores
Confirmed
Ability to use drop lowest score now appears correctly on the total column.
EK
SP Fix - What's New Performance Issue
Not verified
The what's new module updating the same row continuously, resulting in serious database performance issues was not tested.
EK
SP Fix - Unavailable Course Tools
Confirmed
Courses tools that are unavailable no longer display to students.
General Bb 8 - Acceptance Test Scripts
GB, EK, AK
Add Test to Content Area
Confirmed
EK
Apply Adaptive Release to Discussion Board
Confirmed
GB
Configure Adaptive Release
Confirmed
GB, EK
Configure Course Design
Confirmed
Added course banner, modified menu color.
GB, EK
Configure Course Menu
Confirmed
Re-order, added html tags, made menu item available, deleted item.
GB, EK
Copy Content
Confirmed
Copied course information. Copy and confirming e-mail were FAST!
GB, EK
Copy Course
Confirmed
GB, EK
Copy Forum
Confirmed
Cross linked discussion boards with grade weighting resulting in grade loss is no longer a problem.
GB, EK
Copy into VTBE from Word document
Confirmed
GB
Create a Pool
Confirmed
Able to create, modify and delete test pool.
GB
Create a Survey
Confirmed
GB
Create a Test with Multiple Question Types
Confirmed
GB, AK
Create a Test with and without Pool
Confirmed
GB
Create a Test with Multiple Attempts Allowed
Confirmed
EK, AK
Create an Assignment
Confirmed
Instructions created under WYSIWYG editor don't appear. Ticket: 524235 - See ticket for Patch. ALSO resolved with Service Pack 3.
GB, EK
Create Course Announcement
Confirmed
Welcome announcement with course link.
GB, EK
Create Course Calendar Item
Confirmed
Campus orientation.
GB, EK
Create Course Content
Confirmed
GB, EK
Create Course Content External Link
Confirmed
GB, EK
Create Course Content Folder
Confirmed
GB, EK
Create Course Discussion Board
Confirmed
GB, EK
Create Course Staff Information
Confirmed
GB
Create Course Task
Confirmed
Orientation task. From:Garret A Brand <gbrand@grcc.edu> Subject: test: BA201.1192.S08
GB, EK
Create Discussion Board Forum
Confirmed
GB, EK
Create Discussion Board Thread
Confirmed
GB, EK
Create External Links
Confirmed
GB
Create Glossary
Confirmed
GB, EK
Create Grade Center Item
Confirmed
EK
Create Groups
Confirmed
EK
Create Syllabus
Confirmed
EK
Deposit Funds on RaiderCard
Confirmed
GB, EK
Display file as Course Content
Confirmed
EK
Email Discussion Board Users
GB
Enroll Users
Unable
See My Courses Plus
AK
Enter Grades into Grade Center Item
Confirmed
GB, EK
Export Course
Confirmed
EK
Export Grades
Confirmed
AK
Grade a Test
Confirmed
EK
Grade a Test with Multiple Attempts
Confirmed
AK
Grade an Assignment
Confirmed
EK
Grade Forum
Confirmed
EK
Grade Thread
Confirmed
GB, EK
Import Package
Confirmed
GB
Import Pool
Verification Needed
=hyperlink("http://farm3.static.flickr.com/2111/2449040925_7432f0f820_o.jpg","Can't import a Bb 6, 7 or 8 pool. See error message.") Unable to Replicate.
Unable to Confirm
GB, EK
Manage Course Tools
Confirmed
Some building blocks (wiki,blog and Scholar) not available by default.
GB
Manage Discussion Board Forum Roles
Confirmed
AK
Override grade for a test with multiple attempts
Confirmed
GB, EK
Recycle Course
Confirmed
GB, EK
Remove Course Content
Confirmed
GB, EK
Send Course Email
Confirmed
Sent e-mail with attached image.
GB
Set Course Language
Confirmed
EK
Set Users role in Course
Confirmed
GB
Show HTML for formatted text in VTBE
Confirmed
GB
Spell Check in Course Content
Confirmed
EK
Un-enroll Users
Confirmed
GB
Upload and Download Office 2007 Documents
Confirmed
Added test document as item.
GB
Use VTBE in Course Content from IE
Confirmed
GB
Use VTBE in Course Content from Firefox Browser
Confirmed
Modified announcement with VTBE in Firefox 2.
GB, EK
View My Accounts on RaiderCard Tab
Confirmed
GB
View Course Statistics
Confirmed
GB
View Discussion Board Statistics
Confirmed
EK
View Grades
Confirmed
ryj
Case Submitted - #527200 - Fix sent via email attachment. Also resolved with Service Pack 3.
GB
View Performance Dashboard
Confirmed
Successfully tracking discussion board posts.
GB, EK
View Photo Roster
Confirmed
Building Blocks
GB, EK
My Organizations Plus
Confirmed
Can only edit users. Different version of building block?
GB, EK
My Courses Plus
Confirmed
EK
SafeAssignment - SafeAssign
Confirmed
Some formatting issues in the text display of the student's submission. A ticket has been submitted with Bb Support, this is unrelated to the Bb 8 upgrade.
EK
Wimba Voice Direct
Confirmed
EK
Wimba Voice Board
Confirmed
EK
Wimba Voice Email
Confirmed
EK
Wimba Podcaster
Confirmed
Ek
Wimba Voice Recorder
Confirmed
EK
Wimba Pronto
Confirmed
GB, EK
Learning Objects Campus Pack (Blog)
Confirmed
GB, EK
Learning Objects Campus Pack (Wiki)
Confirmed
GB, EK
Learning Objects Campus Pack (Podcast)
Confirmed
EK
Learning Objects Campus Pack (Expo)
Confirmed
Initials
Specific Known Issues Resolved with 8.0
Results/Resolution
Notes
Downloading an EXE file with Internet Explorer removes the .exe extension.
Fixed in 7.3
Downloading exe files now works with IE.
Discussion board forum grades, when copied are cross linked with the destination course.
Fixed in 7.3+
Copying forums doesn't effect the grades or discussion forum settings.
Draft messages can only be edited 1 time.
Fixed in 7.3+
Users can now edit a draft message and save it.
The collect feature does not mark messages read.
Added Marked Read / Unread Buttons in 7.3+
Users can now mark messages read or unread.
When a forum is set up for grading, the linked gradebook item is set to not be "included in gradebook score calculations".
Fixed in 7.3+
The linked gradebook item now correctly is included in calculations by default.
Any user can view draft messages in the collection view.
Fixed in 7.3+
Portal Brand Images not Displaying on multi-server environments.
Fixed in 7.3HF1+
Email messages are not received by user after replies to the post, upon subscribing to the thread
Fixed in 7.3HF1+
Resolves multiple receipt emails from the Commerce system.
Course Size is now displayed.
Fixed in Bb8 SP3
Showstopper?
Known Issues NOT Resolved with 8.0
Subsystem
Severity
Workaround
When Javascript is added to an essay question answer, it does not render as plain text. JavaScript entered into an answer to a question should be displayed as plain text and the scripting disabled.
Assessment
LOW
Students can turn OFF the VTBE if Javascript needs to be entered for an essay question answer.
Macintosh running Firefox1.0, Netscape 7.1, Internet Explorer 5.2 web browsers - WebEQ Equation editor does not add equations. The pop-up window does not Submit.
Browser
LOW
Use Safari 1.2 to work with WebEQ on a Mac.
Linux servers and Microsoft Internet Explorer Web Browser only - The Glossary Download opens the Glossary file in the window but the standard windows download pop-up does not appear.
Glossary
LOW
Use Firefox.
When a course is restored to the system it appears to users in the What's New module. Only those items that are new to the course are listed as What's New. Since the course is restored, all items in the course should appear.
What's New
LOW
What's New will be unable to be used for the restored coruse. (We don't typically restore courses on production.)
If a Course Area includes a single quote in its name, the quote appears correctly in the Course Menu. When the area is accessed, the single quote is preceded by a slash.
What's New
LOW
Remove quotes.
Changing the Course Entry Point does not result in an immediate change. The Course Entry Point does not point to the new area for a few hours.
Course Entry Point
LOW
Refresh or reload browser.
Resubmitting a deposit after receiving an error message about missing data does not successfully complete the deposit.
eCommerce
MEDIUM
Workaround - Exit MyAccounts and start again to make a deposit after receiving an error message.
Accounts are listed twice in the Account Options drop-down list when making deposits through MyAccounts.
eCommerce
LOW
Disregard duplicate.
When a user attempts to deposit funds without inputting the appropriatevinformation no error message appears.
eCommerce
LOW
Content Items set to release at a specific time appear in the What's New module 5 minutes before they appear in the course.
What's New and Adaptive Release
LOW
The What's New module presents information to Instructors on Courses that are not available. The What's New module should only present information on available courses.
What's New
LOW
Attachments added by the Instructor in the Assignments Content Area are not sorted alphabetically.
Content Area Attachments
LOW
Linux servers only: When a Leader searches the roster of an Organization and views the results, the email information for users is not displayed. Also, Email addresses may not appear because the Email field is not required for users.
Roster Search
LOW
Users may experience issues when personalizing the layout of the My Insitution tab. The arrows in the Personalize Page Layout section do not function correctly. If modifications are made to the Page Layout section, all options on the Modify Content page are unselected and the user ends up with a blank My Institution page.
Community System
LOW
When a URL is entered in the Web Site field on the Personal Information page, "http://" is not automatically added to the field if it is not included in the
URL entered by the user.
Home Page
LOW
Users enrolled in a course as a Guest are able to submit Assignments instead of receiving an Access Denied message.
Assignments
LOW
Macintosh Operating System and Internet Explorer Web Browser only - Information for uploading an image does not appear on the second page for adding a Hot Spot question; the page that appears after the Question text is submitted. If an image is uploaded to this page and Next is selected, the system does not navigate to the next page.
Assessments
LOW
When a user attempts to filter their transaction history by Date Range or by All Accounts on the Transaction History page, the filters are incorrect.
eCommerce
LOW
When Edit View is selected in a Content Area and then the items are reordered, the Display View link does not appear at the top of the page.
Content Area
LOW
After a user completes a question on an Assessment a submission conformation appears. If the user quickly selects Enter to submit the question the next question may display with the confirmation pop-up window still displayed. After the question is completed and submitted a warning appears stating that the action is being processed. If this is a test which allows no
backtracking, or a test that displays all questions at once, the user becomes stuck and cannot get passed this warning. This issue is sporadic.
Assessments
MEDIUM
Workaround - Display all questions at once, do not prohibit backtracking.
Internet Explorer only - An error appears when a user attempts to open a .wpd file in a Content Area.
Content Area
LOW
If a future year is selected in the Display After field on the Add Announcements page, the user is unable to modify the year after the page is submitted.
Announcements
LOW
When special characters in the ISO character set are included in a Calculated Formula or Fill in Multiple Blank question, an error appears upon submission. These characters include -
!"$()*,./:;?@[\]^_`{|}~¡¦¨¯´¸¿±«»×÷¢£¤¥§©®°μ•¼½¾¹²³ßÞþØøªº.
Assessments
LOW
If a user enters a credit card expiration date that is in the past, no error message appears.
eCommerce
LOW
Courses that are unavailable, but do have Announcements display a No Announcements message in the Course List Module.
Announcements
LOW
In Firefox, if sequential navigation is used in a Learning Unit that is not opened in a new window, the navigation area is repeated on the page.
Learning Units
LOW
When creating an Assignment, the Name is a required field. If this is left blank, an error will be displayed, but the assignment will be saved and cannot be modified or removed. If the assignment is created with a name, but is later removed, the item will be saved with a blank name.
Assignments
LOW
With IE, the browser must be set to check for a new web page each time or grades that were just entered won't be seen by the instructor for a time afterward.
Browser
LOW
From the toolbar in IE, choose Tools/Internet Options. Click on Settings under Temporary Internet Files in IE6 or Browsing History in IE7. Select "Every visit to the page" option and then click OK.
Updating files attached to assignment content can fail with a browser hang and lead to severe locking issues in the database, while deleting the existing attachment and producing a broken link.
Assignments
MEDIUM
Applied custom fix from Bb Support.
The new Grade Center has fewer students displayed when compared to the old version of the gradebook. This was a design change that allowed for freezing the user's name columns.
Grade Center
LOW
1) Recommend useing Firefox 2) Right click on the Grade Center link and open it in a new tab or window. 3) F11 to expand your browser window to full screen.
Scholar Start Page Registration
LOW
Ticket Submitted - #526438
Course Tools Unavailable Still Display
CLOSED
Ticket Submitted - #526526 - Escalated to Development. Workaround, ignore extra tools that are displayed. RESOLVED with Bb 8 Service Pack 3 (8.0.307.0)
IE 7 Appears to display an error message when attempting to upload a Pool, Test, or Import ZIP file.
LOW
Unable to Confirm - Uploading with IE6, IE7, Firefox and Safari was successful.
Firefox Browser 1.0.6 doesn't display the scrolling bar correctly in the Grade Center.
LOW
Windows XP: IE6 and IE7 are Compatible, Firefox is Certified
Windows Vista: Firefox, IE6, and IE7 are Certified
Mac 10.4, 10.5: Firefox (10.4), and Safari 2 are Certified, and Safari 3 is Compatible
Certified = fully tested and supported
Compatible = key application areas tested.
Enhancement requests filed to enhance assignment grading workflow.
N/A
A ticket has been submitted 536578 in response to Garry Brand discovered a course in which the last name sort order in the Grade Center was incorrect for 1 student. That is, Mark was placed before Menyone.
LOW
Current workaround is to click to sort First name and then switch back to last name sort.

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